Privacy Policy

Privacy Policy

Privacy Policy

Skillworks (“we,” “us,” or “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have concerning your data.

By using our website, registering for our programmes, or interacting with any of our services, you agree to the practices described in this policy.

1. Information We Collect

We collect information in three main ways:

A. Information You Provide to Us

This includes:

• Full name
• Email address
• Phone number
• Date of birth
• Payment information (when signing up for paid programmes)
• Any details you share when filling forms, assessments, surveys, or contacting our team

B. Information We Collect Automatically

When you visit our website or learning platform, we may automatically collect:

• IP address
• Device and browser information
• Usage data (pages visited, time spent on pages, clicks)
• Cookies and tracking technologies (for user experience, analytics, and security)

C. Information From Third Parties

We may receive information from:

• Payment processors
• Social media platforms (only if you sign in using them)
• Marketing partners that help us reach new learners

2. How We Use Your Information

We use your data to:

• Create and manage your Skillworks account
• Provide courses, training, and programme updates
• Improve website performance and learning experience
• Send learning resources, newsletters, and marketing messages
• Track attendance, performance, and progress in our programmes
• Process payments and issue receipts
• Respond to inquiries or provide support
• Enforce our Terms & Conditions and protect our platform from misuse

We do not sell your personal information to anyone.

3. How We Share Your Information

We only share data when necessary, and only with trusted partners, such as:

• Payment processors (e.g., for course payments)
• Email service providers (for newsletters and updates)
• Learning platforms / LMS providers
• Analytics tools (to understand website performance)
• Regulatory bodies, only when required by law

All partners are required to protect your information and use it only for the purpose agreed upon.

4. Cookies and Tracking Technologies

Skillworks uses cookies to:

• Improve website functionality
• Remember your preferences
• Analyze user behavior and traffic
• Enhance security

You can control or disable cookies in your browser settings, but some features may not work properly without them.

5. Data Security

We use:

• Encrypted servers
• Secure payment gateways
• Access control
• Regular security reviews

Although we work hard to protect your information, no website or platform is 100% secure. If we ever face a breach, we will notify you promptly.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Request access to your personal data
• Correct or update your information
• Delete your account and associated data
• Opt out of marketing emails
• Withdraw permission (where applicable)

You can make these requests by emailing contact@skillworks.ng

7. Retention of Information

We keep your information only for as long as necessary:

• To provide you with services
• To meet legal or tax requirements
• To resolve disputes

When no longer required, your data is safely deleted.

8. Children’s Privacy

Skillworks programmes are designed for individuals 13 years and above.
We do not knowingly collect information from children under 13.

9. Links to Other Websites

Our website may contain links to external sites. We are not responsible for their privacy practices. We encourage you to read their policies as well.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we do:

• We will revise the “Last Updated” date
• We may notify you via email or website announcement

Continuing to use Skillworks after updates means you accept the new terms.

11. Contact Us

If you have questions, concerns, or requests about your privacy, contact us at:

Skillworks
Email: contact@skillworks.ng
Phone: 07073373345
Website: www.skillworks.ng